Privacy Policy

Mediclean: For your peace of mind

Privacy Policy


Preamble


This Privacy Policy (“Privacy Policy”) explains the collection, use, and disclosure of “personal information” by Mediclean Inc. (“Mediclean”), a Canadian Corporation. Unless otherwise noted on a particular site or service, this Privacy Policy applies to your use of all websites that Mediclean operates, including https://mediclean.ca/, (collectively, the “Websites”), as well as the products, information, and services provided through the Websites. Furthermore, this Privacy Policy does not apply to any of the websites operated by affiliates of Mediclean.

 

This Privacy Policy also explains our commitment to you with respect to our use and disclosure of non-personal browsing and site usage data that Mediclean collects as the provider of the Services. That commitment is contained in a “Data Usage Policy,” below.

 

As used in this policy, “personal information” means information that would allow a party to identify you such as, for example, your name, address or location, telephone number, or email address.

 

By accessing or using any of the Services, you are accepting and agreeing to the practices described in this Privacy Policy.

 


Our Principles


Mediclean is committed to handling responsibly the information and data we collect about you through our Services, whether personal information or non-personal browsing and site usage data. We have designed our Privacy Policy and our Data Usage Policy consistent with the following principles (the “Principles”):

 

  1. Privacy policies and data collection and use policies should be comprehensive, and easy to locate;
  2. Only the minimum amount of information reasonably necessary to provide you with services should be collected and maintained, and only for so long as reasonably needed or required;
  3. Information you provide through our Services, or that we gather as a result of your use of our Services, should not be used for marketing or advertising purposes, nor should it be provided voluntarily (without your permission) to anyone else unless required; and
  4. If Mediclean is required to provide a third party with your personal information (whether by subpoena or otherwise), then provided we have collected and retained an email address for you, Mediclean will use reasonable means to notify you promptly of that event, unless prohibited by law or MEDICLEAN is otherwise advised not to notify you on the advice of legal counsel.

 


Personal Information Mediclean Collects


We may collect personal information through our Services, including without limitation:

 

  • in connection with your use of our Websites or Services;
  • when you provide us with your personal information such as by sending an email to us or signing up to receive updates from Mediclean;
  • when you subscribe to one of our email newsletters or groups;
  • when you purchase goods from us;
  • when you create an account; and
  • when you provide personal information in connection with your participation in any of the forums we make available through our Services.

 


What Mediclean Does with Personal Information


Services. We use the personal information you provide to us to provide you access to the Services. We may use all of this information to maintain our account databases and usage data.

 

Emails and Newsletters. We use the personal information you provide to us when you send us emails or sign up to receive updates from Mediclean in order to respond to your request – for example, to reply to your email or to send you communications about Mediclean news and events.

 

When you subscribe to updates from us, your email address is sent to and stored in a CRM database hosted on Mediclean’s servers that can only be accessed by Mediclean staff and contractors. When you subscribe to one of our groups, your name and email address is sent to and stored by (1) Mediclean, or (2) another service with which Mediclean has engaged to provide support. Personal information submitted as part of our email or group lists is used for the purpose of managing the lists. Your name and email address will typically be visible to other list participants when you correspond on the list and to the general public in the discussion archives. All emails sent to the lists may be publicly archived.

 

Events: If you sign up for an event hosted or run by Mediclean, we may share your personal information with vendors and third party contractors solely for the purpose of organizing and running the event.

 


Website


If you create an account, you may access and use it. When you join, you may be asked to provide personal information to create your account and establish a password and profile, and to create an ID. We use that personal information to establish and maintain your accounts, provide you with the features we provide for account holders, to act as your ID service provider, and for the purpose of contacting you about upcoming news and events relevant to Mediclean.

 

The information that you submit to this website, including but not limited to information you provide in contact forms, groups, emails, and any attachments you upload, is submitted by you at your discretion (although subject to Mediclean’s Terms of Use). The information you publish, including your personal information, may be used by anyone who views that information for any lawful purpose. MEDICLEAN may use the personal and non-personal browsing information you provide, including any attachments or uploads, to promote Mediclean and the Website.

 


Participating in Our Community


Registered Users. When you register to obtain a user account on any of the Services (any such person, a “Registered User”), including but not limited to your ID (log-in for services), you may be asked to provide personal information to create your account and establish a password and profile. We encourage you to use an alias or nickname if you are not comfortable providing your legal name. The name or nickname you provide in connection with your account may be used to attribute you in connection with any content you submit to any Service. We also use that personal information to establish and maintain your account, to provide you with the features we provide Registered Users, and to email you regarding changes to this policy or other applicable policies. If you sign up to receive updates from Mediclean when you create your account, we will use your personal information to send you communications about Mediclean news and events.

 

Any other personal information that we may collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.

 


Disclosures of Personal Information


In general, it is not Mediclean’ practice to disclose personal information to third parties. Other than providing you with attribution using your ID nickname, we may share your personal information in two instances:

 

First, Mediclean may share personal information with our contractors and service providers in order to maintain, enhance, or add to the functionality of the Services.

 

Second, we may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Use and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

 

If Mediclean is required to provide a third party with your personal information (whether by subpoena or otherwise), then provided we have collected and retained an email address for you, Mediclean will use reasonable means to notify you promptly of that event, unless prohibited by law or MEDICLEAN is otherwise advised not to notify you on the advice of legal counsel.

 


Security of Personal Information Collected via the Services


Mediclean has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that Mediclean stores and controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Websites if any such security breach occurs.

 

Creating an account, and the account system have security risks in addition to those described above. Among other things, they are vulnerable to DNS attacks, and using them may increase the risk of phishing.

 

 

Data Usage Policy: Non-personal Browsing and Site Usage Information


Our Data Usage Policy covers how we maintain and use information about you that is collected by our Services, including when you log into a website using your ID.


Non-personal Browsing Information We Collect

When you use the Services, our servers (which may be hosted by a third party service provider) may collect information indirectly and automatically (through, for example, the use of your “IP address”) about your activities while visiting the Websites and information about the browser you are using. In addition, whenever you use your ID to log into a website, our servers (which, again, may be hosted by a third party service provider) keep a log of the websites you visit and when you visit them.


No Linking

We do not intentionally link browsing information or information from our ID server logs to the personal information you submit to us. We use this information for internal purposes only, such as to help understand how the Services are being used, to improve our Services, and for systems administration purposes. Mediclean may use a third party analytics provider to help us collect and analyze non-personal browsing information through operation of our Services for those same purposes.


No Selling or Sharing

Except in the unique situations identified in this Privacy Policy, Mediclean does not sell or otherwise voluntarily provide the non-personal browsing information we collect about you or your website usage to third parties.


No Access

As a service provider, Mediclean could technically access your web-based account tied to our Services, and could log in on behalf of any of its users to any of the accounts they have accessed using their Mediclean ID. Mediclean will never use this technical login ability for any purpose unless otherwise required by law.


No Retention

MEDICLEAN discards non-personal browsing information from our server logs once we have used the information for the limited purposes noted above, under “No Linking.”


Notice

If Mediclean is required to provide a third party with your non-personal browsing information or to log in on behalf of a user (whether by subpoena or otherwise), then MEDICLEAN will use reasonable means to notify you promptly of that event, unless MEDICLEAN is prohibited by law from doing so or is otherwise advised not to notify you on the advice of legal counsel.

 

Any other non-personal information that we collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.

 

 

Reorganization or Spin-Offs


Mediclean may transfer some or all of your personal and/or non-personal browsing information to a third party as a result of a reorganization, spin-off, or similar transaction. Upon such transfer, the acquirer’s privacy policy will apply. In such event, Mediclean will use reasonable efforts to notify you and to ensure that at the time of the transaction the acquirer’s privacy policy complies with the Principles.

 


Children


The Services are not directed at children under the age of 13. We will never knowingly request personal information from anyone under the age of 13 without requiring parental consent. Our Terms of Use specifically prohibit anyone using our Services from submitting any personally identifiable information about persons under 13 years of age. Any person who provides their personal information to MEDICLEAN through the Services represents that they are 13 years of age or older.

 


Third-Party Sites


The Services may include links to other websites. You should consult the respective privacy policies of these third-party sites. This Privacy Policy does not apply to, and we cannot control the activities of, such other websites.

 


Special Note to International Users


The Services are hosted in Canada and the United States. Please note that your personal data may be located on servers in Canada and/or the United States. By providing your personal data you consent to the use of your personal data for the uses identified above in accordance with the Privacy Policy.

 


Changes and Updates to this Privacy Policy


We may occasionally update this Privacy Policy. When we do, we will also revise the Effective Date below. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates.

 

Effective Date: 2018-01-01 (January 1st 2018)